I think W3 Total Cache or any Cache related plugin is still activate in your site.
Try to de-active all plugins manually.
Using Database
Open Phpmyadmin Database of the website.
- In the table wp_options, under the option_name column (field) find the
active_plugins
row. - Change the option_value field to: a:0:{}
Using FTP or SSH
In case you don’t have access to cPanel you can do this through FTP.
- Login in FTP and open to
wp-content
- rename
plugins
folder toplugins_deactive
.
This both tricks will disable all plugins.
After testing, Don’t forget to rename plugin’s folder name to
plugins
.
If still not works, Then it can be theme issue.
Hope this help!
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