The featured image meta box is enabled under following conditions:
if ( current_theme_supports( 'post-thumbnails', $post_type ) && post_type_supports( $post_type, 'thumbnail' )
&& ( ! is_multisite() || ( ( $mu_media_buttons = get_site_option( 'mu_media_buttons', array() ) ) && ! empty( $mu_media_buttons['image'] ) ) ) )
add_meta_box('postimagediv', __('Featured Image'), 'post_thumbnail_meta_box', $post_type, 'side', 'low');
So check that:
- nothing messes up theme’s declaration of thumbnails support;
- you are not using CPT with thumbnails support undeclared;
- whatever that multisite-related stuff means, if you are using multisite (I do and I don’t remember having to do anything specific for featured images).
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