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- Disable even the plugins that have the theme name in it and experiment to see if anything changes.
- Backup all site and theme data (use backup plugins for site data, most of the time themes have a straightforward way to export theme settings) – perhaps it’s the theme settings that got corrupted along the way.
- It’s most likely a bug in the theme itself; you can verify by installing a fresh copy of WP with only the theme in question (and its required plugins) and attempting to reproduce the issue.