It’s a custom theme, so first of all you should check if WooCommerce support is declared in the functions.php
.
WooCommerce can be integrated with the theme by using woocommerce_content()
(woocommerce.php
file) or by template overrides, but in both cases the declaration of support in the theme is required.
function wpse319485_add_woocommerce_support() {
add_theme_support( 'woocommerce' );
}
add_action( 'after_setup_theme', 'wpse319485_add_woocommerce_support' );