Resolving a 500 Error with GoDaddy Hosting? [closed]

Hi @lathomas64:

It’s very hard to diagnose an intermittent 500 error. If you always get a 500 that would be different.

You might be getting the error when the internal communications between the web server and the MySQL database server have a high level of latency, especially if you have added lots of plugins. You might try disabling each plugin and allowing it to run for a reasonable enough time to determine if it were the culprit.

OTOH, you might follow @John P Bloch’s advice and just switch hosts. Ironically today there was the following message posted to a long running thread on the LinkedIn WordPress group about web hosts where most people are giving GoDaddy a very big thumbs down. Here is that post:

hi. i seemed to have wandered into a
morass… i became a godaddy reseller
so i could offer a one-stop shop for
my website clients. so now i have a
bunch of clients on godaddy and, as
it’s be often said here, the
performance sucks. i have to say that
pricing, support and functionality
with godaddy has been great but even
with wp super cache, i get
timeouts/resets etc. ive called and
asked the tech folks at godaddy about
it but they deny any issue so there is
sit….

at my wp meetup last night,
one of my colleagues suggested
hostgator as a host and as the place
is should resell. so….i’ll do my due
diligence and let you know what i find
and if i move. wish me luck!

Posted by Michael Loewenberg

And this from someone else on the thread:

I’ve been around the block with lots
of hosting companies (BlueHost,
TotalChoice Hosting, SurpassHosting,
DreamHost, GoDaddy, MediaTemple,
HostGator, etc.) and first of all I
like to have sites spread out among
several hosts in case one goes does
down–and they all have downtime. But
through the years (and downtimes, and
client calls, and fires in server
rooms, you name it), I’ve come to find
HostGator to be the fastest WordPress
hosting I’ve experienced. Granted, I’m
talking about reseller hosting and
shared hosting environments, but it’s
just zippy speedy. I like that they
have real people who answer the phone
and they have cPanel and WHM and
standards that everyone knows and lets
me–and my clients–do things
efficiently and easily (backups, FTP,
PHP MyAdmin, etc.). Another cool thing
they do is transfers up to 30 websites
from your old host to your new host
(for a reseller account). For a shared
plan, they’ll move that from your old
host to them, too. Pretty cool as
moving sites can be time consuming.

Hope that helps!

Posted by Bradley Charbonneau

So, maybe a hosting switch is in order?