Look in the site’s error.log file for hints. A ‘white screen’ will cause entries in the error.log file (in the site’s root folder – the ‘new’ folder).
You might also try to rename the plugin’s folder in case it is a plugin.
You also need a basic htaccess file – see here for info: https://wordpress.org/support/article/htaccess/ . If the htaccess file is not proper, then the site won’t load.
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