I think W3 Total Cache or any Cache related plugin is still activate in your site.
Try to de-active all plugins manually.
Using Database
Open Phpmyadmin Database of the website.
- In the table wp_options, under the option_name column (field) find the
active_pluginsrow. - Change the option_value field to: a:0:{}
Using FTP or SSH
In case you don’t have access to cPanel you can do this through FTP.
- Login in FTP and open to
wp-content - rename
pluginsfolder toplugins_deactive.
This both tricks will disable all plugins.
After testing, Don’t forget to rename plugin’s folder name to
plugins.
If still not works, Then it can be theme issue.
Hope this help!
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