If you have FTP access than you can set password with
wp_set_password('password', 1);
https://codex.wordpress.org/Resetting_Your_Password#Through_FTP
https://codex.wordpress.org/Function_Reference/wp_set_password
or via database if you have access to phpMyAdmin according to http://www.devlounge.net/publishing/reset-a-wordpress-password-from-phpmyadmin
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