As with any plugin error, it’s often helpful to delete the plugin files. You can do this on most hosts with FTP or the host’s file manager.
Once you’ve deleted them, you can immediately re-download a fresh copy of the plugin version you want to use – you can try the latest version again or roll back to a known good old version, and upload via FTP or the file manager. Then log in and confirm everything is working. If you used an old version, you can then try updating the plugin again – with your downloaded copy still ready in case you need to roll it back again.
If the problem persists after reinstalling the new version, contact the plugin’s support channels directly.
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