you could try 2 things.
Look under screen options on the custom post type edit page and make sure that comments is checked. You have the options likely but the visibilty is currently hidden.
If that doesn’t work, you could try:
In SETTINGS > DISCUSSION uncheck the “Allow people to post comments on new articles” setting.
Click “Save Changes”
Now go back and re-check “Allow people to post comments on new articles”
Click “Save Changes”
UPDATE:
If you’re using a custom single, then you’ll need to include the comments function on your template. Did you do that? Often it’s better to start with the normal single.php, rename copy and then make your customizations.
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