In C++ == only implemented internally for primitive types and array is not a primitive type, so comparing char[100] and string literal will only compare them as 2 char* or better to say as 2 pointers and since this 2 pointers can’t be equal then items[n] == "ae" can never be true, instead of this you should either use std::string to hold string as:
std::string items[100]; // initialize items if( items[n] == "ae" ) ...
or you should use strcmp to compare strings, but remeber strcmp return 0 for equal strings, so your code will be as:
char items[100][100]; // initialize items if( strcmp(items[n], "ae") == 0 ) ...
And one extra note is if (items == 0) is useless, since items allocated on stack and not in the heap!