Your Git is complaining that a reference (rather than a directory) named refs/tags exists. It’s not clear what would create that, but see if git rev-parse refs/tags produces a hash ID. If so, that reference needs to go away:
git update-ref -d refs/tags
after which git fetch should work.
If git rev-parse refs/tags fails (which it should—refs/tags itself should not be a valid name) then this is not the problem and it’s not clear what the actual problem is.
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