VirtualBox – Kernel requires an x86-64 cpu but only detected an i686 cpu

Intel i5-2410M CPU running at 2.30 GHz running a Windows 7 64-bit operating system.

I have VirtualBox 4.13 installed.

I am trying to run ubuntu-14.04-desktop-amd64.iso but I get an error

this kernel requires an x86-64 cpu but only detected an i686 cpu

I even enabled the Intel Virtualization in the BIOS settings and then tried to use the image again but I still get the same error.

Is there any other reason why I can’t use the image?

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