Error converting data type varchar to float

Try to use ISNUMERIC to handle strings which can’t be converted:

When cust_trendd_w_costsv.terms_code like '%[%]%' 
and (prod.dbo.BTYS2012.average_days_pay) - 

(case when isnumeric(substring(cust_trendd_w_costsv.terms_code,3,2))=1 
         then cast(substring(cust_trendd_w_costsv.terms_code,3,2) as float)
         else 0
 end)
<= 5 THEN prod.dbo.cust_trendd_w_costsv.terms_code